Terms of Service
Last updated: May 15, 2026
OVERVIEW
Welcome to Aqualudes. Throughout these Terms of Service, the terms “Aqualudes”, “we”, “us”, and “our” refer to Aqualudes.
Aqualudes operates this website, online store, and all related services, content, features, tools, products, and experiences (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide our Services to you securely and efficiently.
These Terms of Service (“Terms”) govern your access to and use of our Services.
By visiting our website, purchasing products from us, or otherwise using the Services, you agree to be bound by these Terms and by our Privacy Policy.
If you do not agree to these Terms, you may not access or use the Services.
SECTION 1 — ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old or the legal age of majority in your country of residence.
You agree to provide current, complete, and accurate account, billing, shipping, and payment information for all purchases made through our Services.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You may not transfer, sell, assign, or otherwise provide access to your account to another person without our written consent.
SECTION 2 — PRODUCTS
We make every effort to display our products as accurately as possible. However, actual product appearance, colors, and packaging may vary slightly depending on your device settings, screen quality, and production variations.
All product descriptions, pricing, availability, packaging, and specifications are subject to change without notice.
We reserve the right to discontinue products or limit quantities at any time.
Our products should be stored in a cool and dry place. Product taste and quality may be affected by improper storage conditions.
Any sustainability-related statements are based on information available at the time of publication and may evolve as industry standards, technologies, and certifications develop.
SECTION 3 — ORDERS
When you place an order through our Services, you are submitting an offer to purchase products from Aqualudes.
We reserve the right to accept, refuse, limit, or cancel orders where reasonably necessary, including in
cases involving suspected fraud, pricing inaccuracies, stock limitations, or technical errors.
An order is considered accepted only once payment has been successfully processed and you receive an order confirmation email from us.
Please review your order carefully before submitting it. Once an order has been processed, we may not be able to modify or cancel it.
Returns, refunds, and exchanges are governed exclusively by our Refund Policy.
You agree that purchases made through our Services are intended for personal use only and not for unauthorized resale or export.
SECTION 4 — PRICING AND BILLING
All prices displayed on our website are shown in the applicable currency and include VAT where required by law, unless otherwise stated.
Shipping costs, import duties, customs charges, and additional taxes may apply depending on your delivery location and will be shown during checkout where applicable.
Prices, discounts, promotions, and product availability may change at any time without prior notice.
You agree to provide valid and up-to-date payment information and authorize us to charge the payment method used for your purchase.
If we discover a pricing or technical error after an order has been placed, we reserve the right to cancel
the order and issue a refund where appropriate.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs procedures, weather conditions, supply chain disruptions, or circumstances beyond our reasonable control.
Risk of loss and ownership of products transfers to you upon delivery of the products to the delivery address provided in your order.
Please ensure that all shipping information provided is accurate. We are not responsible for failed deliveries caused by incorrect or incomplete shipping information.
SECTION 6 — INTELLECTUAL PROPERTY
All content available through the Services — including trademarks, logos, branding, product names, designs, text, graphics, photographs, videos, audio, website design, and other materials — is owned by or licensed to Aqualudes and protected under applicable intellectual property laws.
You may use the Services solely for personal and non-commercial purposes.
You may not reproduce, distribute, modify, publish, copy, scrape, exploit, or otherwise use any part of the Services without our prior written permission.
Nothing in these Terms grants you any ownership rights or license to use our intellectual property except as expressly stated.
“Aqualudes” and all related names, logos, product names, and designs are trademarks or protected brand assets of Aqualudes.
SECTION 7 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools, applications, integrations, or services that we do not own or control.
These services are provided on an “as is” and “as available” basis without warranties or guarantees of any kind.
Your use of third-party services is entirely at your own risk and subject to the terms and policies of the relevant third party.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We are not responsible for the content, accuracy, policies, products, or practices of any third-party websites.
Accessing third-party websites is done at your own discretion and risk.
SECTION 9 — SHOPIFY PLATFORM
Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.
Any purchases made through our store are transactions directly between you and Aqualudes.
To the maximum extent permitted by law, Shopify is not responsible for products purchased from Aqualudes or for disputes arising from transactions between you and us.
SECTION 10 — PRIVACY
Your privacy is important to us.
All personal data collected through our Services is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (“GDPR”) where applicable.
By using our Services, you acknowledge that your information may be processed by Shopify and trusted third-party service providers for purposes including payment processing, shipping, analytics, fraud prevention, and customer support.
For more information about how we collect, use, and protect personal data, please review our Privacy Policy.
SECTION 11 — USER FEEDBACK AND SUBMISSIONS
If you voluntarily submit feedback, suggestions, reviews, comments, ideas, photographs, or other content (“Feedback”), you grant Aqualudes a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, publish, adapt, display, distribute, and incorporate such Feedback into our business operations, marketing, and Services.
You confirm that:
- you own or have the necessary rights to submit the Feedback;
- your Feedback does not violate the rights of third parties;
- your Feedback is lawful and not misleading.
We reserve the right to remove or refuse any Feedback at our discretion.
SECTION 12 — ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, availability, or other details.
We reserve the right to correct errors and to update or cancel orders if information is inaccurate at any time.
SECTION 13 — ACCEPTABLE USE
You agree not to use the Services:
- for unlawful purposes;
- to violate laws or regulations;
- to infringe intellectual property rights;
- to distribute malicious software or harmful code;
- to interfere with the security or operation of the Services;
- to scrape, harvest, copy, or automatically extract data from the Services without permission;
- to impersonate another individual or entity;
- to engage in fraudulent, abusive, or harmful behavior.
We reserve the right to suspend or terminate access to the Services if we believe these Terms have been violated.
SECTION 14 — AUTOMATED ACCESS AND AI AGENTS
You may not use bots, crawlers, scraping tools, automated systems, AI agents, or similar technologies to access or interact with the Services in a way that disrupts, overloads, copies, or interferes with the operation of the website.
We reserve the right to restrict or block automated access to our Services at any time.
SECTION 15 — TERMINATION
We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms or applicable law.
Termination does not affect any rights or obligations accrued prior to termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services and all products are provided on an “as is” and “as available” basis.
While we strive to provide high-quality products and accurate information, we do not guarantee that the Services will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes statutory consumer rights that cannot legally be excluded under applicable law.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Aqualudes shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms limits liability where such limitation is prohibited under applicable law, including liability for fraud, gross negligence, willful misconduct, or consumer rights that cannot legally be waived.
SECTION 18 — INDEMNIFICATION
You agree to indemnify and hold harmless Aqualudes and its affiliates, employees, partners, contractors, and service providers against claims, liabilities, damages, losses, and expenses arising from:
- your breach of these Terms;
- your misuse of the Services;
- your violation of applicable laws or third-party rights.
SECTION 19 — FORCE MAJEURE
Aqualudes shall not be liable for delays, interruptions, or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, transportation
disruptions, supplier failures, governmental actions, internet outages, cyber incidents, or force majeure events.
SECTION 20 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 21 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the complete agreement between you and Aqualudes regarding the Services.
SECTION 22 — ASSIGNMENT
You may not transfer or assign your rights under these Terms without our prior written consent.
We may assign or transfer these Terms as part of a merger, acquisition, restructuring, or sale of assets.
SECTION 23 — GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands.
Any disputes arising out of or relating to these Terms or the Services shall be submitted to the competent courts of the Netherlands, unless mandatory consumer protection laws provide otherwise.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business operations, legal requirements, or policies.
The latest version will always be published on our website.
Your continued use of the Services following any updates constitutes acceptance of the revised Terms.
SECTION 25 — CONTACT INFORMATION
Questions regarding these Terms may be sent to:
Aqualudes The Netherlands
