Privacy Policy
Last updated: May 15, 2026
OVERVIEW
At Aqualudes, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our Services.
Our online store is powered by Shopify, which helps us securely provide our Services and process transactions.
By using our Services, you acknowledge that your personal information may be processed as described in this Privacy Policy.
SECTION 1 — PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Services, we may collect the following categories of personal information:
Information You Provide Directly
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order and transaction details
- Customer service communications
- Account preferences and settings
Information Collected Automatically
When you visit our website, certain technical information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Website interaction data
- Cookies and usage information
This information helps us improve website performance, user experience, security, and analytics.
SECTION 2 — HOW WE USE YOUR INFORMATION
We use personal information to:
- process and deliver orders;
- provide customer support;
- manage payments and refunds;
- communicate with you regarding orders or inquiries;
- improve our website, products, and Services;
- prevent fraud and unauthorized activity;
- comply with legal obligations;
- send marketing communications where permitted by law.
- You may unsubscribe from marketing communications at any time through the unsubscribe link included in our emails.
SECTION 3 — SHOPIFY AND THIRD-PARTY
SERVICES
Our store is hosted by Shopify.
Shopify may process personal information necessary to operate the store, process payments, prevent fraud, provide analytics, and improve platform performance.
We may also work with trusted third-party providers for services including:
- payment processing;
- shipping and fulfillment;
- analytics;
- email communications;
- customer support;
- website performance and security.
These providers only receive information necessary to perform their services.
SECTION 4 — COOKIES AND TRACKING
TECHNOLOGIES
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and support marketing activities.
Some cookies are necessary for the operation of the website, while others help us improve user experience and performance.
Depending on your location, you may be presented with cookie consent options when visiting the website.
You may also manage or disable cookies through your browser settings.
SECTION 5 — MARKETING AND ANALYTICS
We may use analytics and advertising tools to better understand how visitors use our Services and to improve our marketing efforts.
This may include limited data sharing with advertising and analytics partners, including services integrated through Shopify.
Where required by law, marketing and tracking technologies are used only with your consent.
SECTION 6 — DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
- fulfill orders and provide Services;
- comply with legal, accounting, or tax obligations;
- resolve disputes;
- enforce agreements;
- maintain security and fraud prevention.
When information is no longer required, we will securely delete or anonymize it where reasonably possible.
SECTION 7 — YOUR PRIVACY RIGHTS
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- access your personal information;
- correct inaccurate information;
- request deletion of your information;
- restrict or object to certain processing activities;
- withdraw consent where processing is based on consent;
- request a copy of your data.
- To exercise any privacy-related rights, please contact us at:
We may request verification of your identity before processing certain requests.
SECTION 8 — INTERNATIONAL DATA TRANSFERS
Some of the third-party providers we work with may process personal information outside your country of residence.
Where required by applicable law, we rely on recognized legal safeguards for international data transfers, including Standard Contractual Clauses where appropriate.
SECTION 9 — CHILDREN’S PRIVACY
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the legal age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us so we can remove the information where appropriate.
SECTION 10 — SECURITY
We take reasonable technical and organizational measures to protect personal information.
However, no online platform or transmission method can be guaranteed completely secure.
SECTION 11 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
SECTION 12 — CHANGES TO THIS PRIVACY
POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be available on our website.
SECTION 13 — CONTACT
If you have questions regarding this Privacy Policy or your personal information, please contact:
support@aqualudes.com